Privacy Policy
Effective Date:
RLM Roofing Services ("RLM Roofing," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information through our website, online advertising, and other communications.
1. Information We Collect
When you visit our website, complete a contact form, request an estimate, or submit information through our advertisements (including Google Ads), we may collect:
- Your name
- Email address
- Phone number
- Property address or location
- Details about your roofing or exterior improvement needs
- Any additional information you voluntarily provide
We may also collect basic website usage information, such as your IP address, browser type, and pages visited, through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and estimate requests
- Contact you about roofing services you have requested
- Schedule appointments and provide estimates
- Communicate regarding ongoing or completed projects
- Improve our website, services, and customer experience
- Measure the effectiveness of our advertising and marketing
If you submit your information through a Google Ads lead form, we use that information to follow up regarding your inquiry and the services you expressed interest in.
3. Sharing Your Information
We do not sell your personal contact information.
We may share information with trusted service providers who assist with our business operations, including website hosting, advertising, customer communications, and lead management.
We may also disclose information when required by law or necessary to protect our legal rights.
4. Cookies and Advertising
Our website may use cookies and similar technologies, including Google Analytics and Google Ads, to understand website traffic, evaluate advertising performance, and improve our services.
These services may collect information about your interactions with our website.
You can manage cookies through your browser settings and review Google's advertising privacy options at https://myadcenter.google.com/.
5. Data Security and Retention
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
We retain personal information only as long as reasonably necessary for business purposes, customer communications, recordkeeping, or applicable legal requirements.
6. Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.
You may also request that we stop contacting you for marketing purposes.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or applicable requirements. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
RLM Roofing ServicesGraham, North Carolina
Phone: (336) 395-3011
Email: service@rlmroofingllc.com
Website: https://www.rlmroofing.com/
